-  Charles Rich and Candace L. Sidner, "Generating, Recognizing and Communicating Intentions in Human-Computer Collaboration", Tech. Rep. TR2007-010, Mitsubishi Electric Research Laboratories, Cambridge, MA, February 2007.
BibTeX   TR2007-010 PDF- @techreport{MERL_TR2007-010,
 - author = {Charles Rich and Candace L. Sidner},
 - title = {Generating, Recognizing and Communicating Intentions in Human-Computer Collaboration},
 - institution = {MERL - Mitsubishi Electric Research Laboratories},
 - address = {Cambridge, MA 02139},
 - number = {TR2007-010},
 - month = feb,
 - year = 2007,
 - url = {https://www.merl.com/publications/TR2007-010/}
 - }
 
  -  Charles Rich and Candace L. Sidner, "DiamondHelp: A Generic Collaborative Task Guidance System", Tech. Rep. TR2007-003, Mitsubishi Electric Research Laboratories, Cambridge, MA, February 2007.
BibTeX   TR2007-003 PDF- @techreport{MERL_TR2007-003,
 - author = {Charles Rich and Candace L. Sidner},
 - title = {DiamondHelp: A Generic Collaborative Task Guidance System},
 - institution = {MERL - Mitsubishi Electric Research Laboratories},
 - address = {Cambridge, MA 02139},
 - number = {TR2007-003},
 - month = feb,
 - year = 2007,
 - url = {https://www.merl.com/publications/TR2007-003/}
 - }
 
  -  Rich, C., Sidner, C.L., "From the Programmer's Apprentice to Human-Robot Interaction: Thirty Years of Research on Human-Computer Collaboration", AAAI Conference on Artificial Intelligence, July 2006, pp. 1530.
BibTeX   TR2006-052 PDF- @inproceedings{Rich2006jul,
 - author = {Rich, C. and Sidner, C.L.},
 - title = {{From the Programmer's Apprentice to Human-Robot Interaction: Thirty Years of Research on Human-Computer Collaboration}},
 - booktitle = {AAAI Conference on Artificial Intelligence},
 - year = 2006,
 - pages = 1530,
 - month = jul,
 - url = {https://www.merl.com/publications/TR2006-052}
 - }
 
  -  Rich, C., Sidner, C., Lesh, N., Garland, A., Booth, S., Chimani, M., "DiamondHelp: A Collaborative Interface Framework for Networked Home Appliances", IEEE International Conference on Distributed Computing Systems Workshops, June 2005, pp. 514-519.
BibTeX   TR2004-114 PDF- @inproceedings{Rich2005jun,
 - author = {Rich, C. and Sidner, C. and Lesh, N. and Garland, A. and Booth, S. and Chimani, M.},
 - title = {{DiamondHelp: A Collaborative Interface Framework for Networked Home Appliances}},
 - booktitle = {IEEE International Conference on Distributed Computing Systems Workshops},
 - year = 2005,
 - pages = {514--519},
 - month = jun,
 - url = {https://www.merl.com/publications/TR2004-114}
 - }
 
  -  Sidner, C.L., Lee, C., Kidds, C.D., Lesh, N., Rich, C., "Explorations in Engagement for Humans and Robots", Artificial Intelligence, May 2005.
BibTeX   TR2005-017 PDF- @article{Sidner2005may,
 - author = {Sidner, C.L. and Lee, C. and Kidds, C.D. and Lesh, N. and Rich, C.},
 - title = {{Explorations in Engagement for Humans and Robots}},
 - journal = {Artificial Intelligence},
 - year = 2005,
 - month = may,
 - url = {https://www.merl.com/publications/TR2005-017}
 - }
 
  -  Lesh, N., Marks, J., Rich, C., Sidner, C.L., "'Man-Computer Symbiosis' Revisited: Achieving Natural Communication and Collaboration with Computers", IEICE Transactions on Electronics, December 2004.
BibTeX   TR2004-053 PDF- @article{Lesh2004dec,
 - author = {Lesh, N. and Marks, J. and Rich, C. and Sidner, C.L.},
 - title = {{'Man-Computer Symbiosis' Revisited: Achieving Natural Communication and Collaboration with Computers}},
 - journal = {IEICE Transactions on Electronics},
 - year = 2004,
 - month = dec,
 - url = {https://www.merl.com/publications/TR2004-053}
 - }
 
  -  DeVault, D., Rich, C., Sidner, C.L., "Natural Language Generation and Discourse Context: Computing Distractor Sets from the Focus Stack", International Florida Artificial Intelligence Research Symposium (FLAIRS), May 2004.
BibTeX   TR2004-004 PDF- @inproceedings{DeVault2004may,
 - author = {DeVault, D. and Rich, C. and Sidner, C.L.},
 - title = {{Natural Language Generation and Discourse Context: Computing Distractor Sets from the Focus Stack}},
 - booktitle = {International Florida Artificial Intelligence Research Symposium (FLAIRS)},
 - year = 2004,
 - month = may,
 - url = {https://www.merl.com/publications/TR2004-004}
 - }
 
  -  Garland, A., Lesh, N.B., Rich, C., "Responding to and Recovering from Mistakes During Collaboration", International Joint Conference on Artificial Intelligence (IJCAI), August 2003.
BibTeX   TR2003-17 PDF- @inproceedings{Garland2003aug,
 - author = {Garland, A. and Lesh, N.B. and Rich, C.},
 - title = {{Responding to and Recovering from Mistakes During Collaboration}},
 - booktitle = {International Joint Conference on Artificial Intelligence (IJCAI)},
 - year = 2003,
 - month = aug,
 - url = {https://www.merl.com/publications/TR2003-17}
 - }
 
  -  Rich, C., Lesh, N.B., Rickel, J., Garland, A., "A Plug-in Architecture for Generating Collaborative Agent Responses", International Joint Conference on Autonomous Agents and Multi-Agent Systems (AAMAS), July 2002, pp. 782-789.
BibTeX   TR2002-10 PDF- @inproceedings{Rich2002jul,
 - author = {Rich, C. and Lesh, N.B. and Rickel, J. and Garland, A.},
 - title = {{A Plug-in Architecture for Generating Collaborative Agent Responses}},
 - booktitle = {International Joint Conference on Autonomous Agents and Multi-Agent Systems (AAMAS)},
 - year = 2002,
 - pages = {782--789},
 - month = jul,
 - isbn = {1-58113-480-0},
 - url = {https://www.merl.com/publications/TR2002-10}
 - }
 
  -  Eisenstein, J., Rich, C., "Agents and GUIs from Task Models", ACM International Conference on Intelligent User Interfaces (IUI), January 2002, pp. 47-54.
BibTeX   TR2002-16 PDF- @inproceedings{Eisenstein2002jan,
 - author = {Eisenstein, J. and Rich, C.},
 - title = {{Agents and GUIs from Task Models}},
 - booktitle = {ACM International Conference on Intelligent User Interfaces (IUI)},
 - year = 2002,
 - pages = {47--54},
 - month = jan,
 - isbn = {1-58113-382-0},
 - url = {https://www.merl.com/publications/TR2002-16}
 - }
 
  -  Rich, C., Sidner, C.L., Lesh, N.B., "COLLAGEN: Applying Collaborative Discourse Theory to Human-Computer Interaction", Artificial Intelligence Magazine, Vol. 22, No. 4, pp. 15-25, Winter 2001.
BibTeX   TR2000-38 PDF- @article{Rich2001dec,
 - author = {Rich, C. and Sidner, C.L. and Lesh, N.B.},
 - title = {{COLLAGEN: Applying Collaborative Discourse Theory to Human-Computer Interaction}},
 - journal = {Artificial Intelligence Magazine},
 - year = 2001,
 - volume = 22,
 - number = 4,
 - pages = {15--25},
 - month = dec,
 - url = {https://www.merl.com/publications/TR2000-38}
 - }
 
  -  Neal Lesh, Charles Rich, Candace L. Sidner, "Intent inference techniques and applications at MERL", Tech. Rep. TR2001-48, Mitsubishi Electric Research Laboratories, Cambridge, MA, November 2001.
BibTeX   TR2001-48 PDF- @techreport{MERL_TR2001-48,
 - author = {Neal Lesh, Charles Rich, Candace L. Sidner},
 - title = {Intent inference techniques and applications at MERL},
 - institution = {MERL - Mitsubishi Electric Research Laboratories},
 - address = {Cambridge, MA 02139},
 - number = {TR2001-48},
 - month = nov,
 - year = 2001,
 - url = {https://www.merl.com/publications/TR2001-48/}
 - }
 
  -  Garland, A., Ryall, K., Rich, C., "Learning Hierarchical Task Models by Defining and Refining Examples", ACM International Conference on Knowledge Capture (KCAP), October 2001, pp. 44-51.
BibTeX   TR2001-26 PDF- @inproceedings{Garland2001oct,
 - author = {Garland, A. and Ryall, K. and Rich, C.},
 - title = {{Learning Hierarchical Task Models by Defining and Refining Examples}},
 - booktitle = {ACM International Conference on Knowledge Capture (KCAP)},
 - year = 2001,
 - pages = {44--51},
 - month = oct,
 - isbn = {1-58113-380-4},
 - url = {https://www.merl.com/publications/TR2001-26}
 - }
 
  -  Lesh, N.B., Rich, C., Sidner, C.L., "Collaborating with Focused and Unfocused Users Under Imperfect Communication", International Conference on User Modeling (UM), July 2001, pp. 63-74.
BibTeX   TR2000-39 PDF- @inproceedings{Lesh2001jul,
 - author = {Lesh, N.B. and Rich, C. and Sidner, C.L.},
 - title = {{Collaborating with Focused and Unfocused Users Under Imperfect Communication}},
 - booktitle = {International Conference on User Modeling (UM)},
 - year = 2001,
 - pages = {63--74},
 - month = jul,
 - url = {https://www.merl.com/publications/TR2000-39}
 - }
 
  -  Cassell, J., Nakano, Y.I., Bickmore, T.W., Sidner, C.L., Rich, C., "Non-Verbal Cues for Discourse Structure", Association for Computational Linguistics Annual Conference (ACL), July 2001, pp. 106-115.
BibTeX   TR2001-24 PDF- @inproceedings{Cassell2001jul,
 - author = {Cassell, J. and Nakano, Y.I. and Bickmore, T.W. and Sidner, C.L. and Rich, C.},
 - title = {{Non-Verbal Cues for Discourse Structure}},
 - booktitle = {Association for Computational Linguistics Annual Conference (ACL)},
 - year = 2001,
 - pages = {106--115},
 - month = jul,
 - url = {https://www.merl.com/publications/TR2001-24}
 - }
 
  -  Rickel, J., Lesh, N.B., Rich, C., Sidner, C.L., Gertner, A., "Building a Bridge Between Intelligent Tutoring and Collaborative Dialogue Systems", International Conference on Artificial Intelligence in Education (AI-ED), May 2001, pp. 592-594.
BibTeX   TR2000-40 PDF- @inproceedings{Rickel2001may,
 - author = {Rickel, J. and Lesh, N.B. and Rich, C. and Sidner, C.L. and Gertner, A.},
 - title = {{Building a Bridge Between Intelligent Tutoring and Collaborative Dialogue Systems}},
 - booktitle = {International Conference on Artificial Intelligence in Education (AI-ED)},
 - year = 2001,
 - pages = {592--594},
 - month = may,
 - url = {https://www.merl.com/publications/TR2000-40}
 - }
 
  -  Davies, J.R., Gertner, A., Lesh, N.B., Rich, C., Rickel, J., Sidner, C.L., "Incorporating Tutorial Strategies into an Intelligent Assistant", ACM International Conference on Intelligent User Interfaces (IUI), January 2001, pp. 53-56.
BibTeX   TR2000-30 PDF- @inproceedings{Davies2001jan,
 - author = {Davies, J.R. and Gertner, A. and Lesh, N.B. and Rich, C. and Rickel, J. and Sidner, C.L.},
 - title = {{Incorporating Tutorial Strategies into an Intelligent Assistant}},
 - booktitle = {ACM International Conference on Intelligent User Interfaces (IUI)},
 - year = 2001,
 - pages = {53--56},
 - month = jan,
 - isbn = {1-58113-325-1},
 - url = {https://www.merl.com/publications/TR2000-30}
 - }
 
  -  Andrew Garland, Charles Rich, Candace Sidner, Neal Lesh, "Learning Task Models for Collagen (subsumed by TR2002-04)", Tech. Rep. TR2000-36, Mitsubishi Electric Research Laboratories, Cambridge, MA, September 2000.
BibTeX   TR2000-36 PDF- @techreport{MERL_TR2000-36,
 - author = {Andrew Garland, Charles Rich, Candace Sidner, Neal Lesh},
 - title = {Learning Task Models for Collagen (subsumed by TR2002-04)},
 - institution = {MERL - Mitsubishi Electric Research Laboratories},
 - address = {Cambridge, MA 02139},
 - number = {TR2000-36},
 - month = sep,
 - year = 2000,
 - url = {https://www.merl.com/publications/TR2000-36/}
 - }
 
  -  Jeff Rickel, Rajaram Ganeshan, Charles Rich, Candace L. Sidner, Neal Lesh, "Task-Oriented Tutorial Dialogue: Issues and Agents", Tech. Rep. TR2000-37, Mitsubishi Electric Research Laboratories, Cambridge, MA, September 2000.
BibTeX   TR2000-37 PDF- @techreport{MERL_TR2000-37,
 - author = {Jeff Rickel, Rajaram Ganeshan, Charles Rich, Candace L. Sidner, Neal Lesh},
 - title = {Task-Oriented Tutorial Dialogue: Issues and Agents},
 - institution = {MERL - Mitsubishi Electric Research Laboratories},
 - address = {Cambridge, MA 02139},
 - number = {TR2000-37},
 - month = sep,
 - year = 2000,
 - url = {https://www.merl.com/publications/TR2000-37/}
 - }
 
  -  Lesh, N.B., Rich, C., Sidner, C.L., "Using Plan Recognition in Human-Computer Collaboration", International Conference on User Modeling (UM), June 1999, pp. 23-32.
BibTeX   TR98-23 PDF- @inproceedings{Lesh1999jun,
 - author = {Lesh, N.B. and Rich, C. and Sidner, C.L.},
 - title = {{Using Plan Recognition in Human-Computer Collaboration}},
 - booktitle = {International Conference on User Modeling (UM)},
 - year = 1999,
 - pages = {23--32},
 - month = jun,
 - url = {https://www.merl.com/publications/TR98-23}
 - }
 
  -  Rich, C., Sidner, C.L., "COLLAGEN: A Collaboration Manager for Software Interface Agents", International Journal of User Modeling and User-Adapted Interaction, Vol. 8, No. 3/4, pp. 315-350, January 1998.
BibTeX   TR97-21a PDF- @article{Rich1998jan,
 - author = {Rich, C. and Sidner, C.L.},
 - title = {{COLLAGEN: A Collaboration Manager for Software Interface Agents}},
 - journal = {International Journal of User Modeling and User-Adapted Interaction},
 - year = 1998,
 - volume = 8,
 - number = {3/4},
 - pages = {315--350},
 - month = jan,
 - url = {https://www.merl.com/publications/TR97-21a}
 - }
 
  -  Charles Rich, Candace L. Sidner, "COLLAGEN: When Agents Collaborate with People", Tech. Rep. TR96-16, Mitsubishi Electric Research Laboratories, Cambridge, MA, July 1996.
BibTeX   TR96-16 PDF- @techreport{MERL_TR96-16,
 - author = {Charles Rich, Candace L. Sidner},
 - title = {COLLAGEN: When Agents Collaborate with People},
 - institution = {MERL - Mitsubishi Electric Research Laboratories},
 - address = {Cambridge, MA 02139},
 - number = {TR96-16},
 - month = jul,
 - year = 1996,
 - url = {https://www.merl.com/publications/TR96-16/}
 - }
 
  -  Charles Rich, Candace L. Sidner, "Segmented Interaction History in a Collaborative Agent", Tech. Rep. TR96-14, Mitsubishi Electric Research Laboratories, Cambridge, MA, June 1996.
BibTeX   TR96-14 PDF- @techreport{MERL_TR96-14,
 - author = {Charles Rich, Candace L. Sidner},
 - title = {Segmented Interaction History in a Collaborative Agent},
 - institution = {MERL - Mitsubishi Electric Research Laboratories},
 - address = {Cambridge, MA 02139},
 - number = {TR96-14},
 - month = jun,
 - year = 1996,
 - url = {https://www.merl.com/publications/TR96-14/}
 - }
 
  -  Charles Rich, Candace L. Sidner, "Adding a Collaborative Agent to Graphical User Interfaces", Tech. Rep. TR96-11, Mitsubishi Electric Research Laboratories, Cambridge, MA, May 1996.
BibTeX   TR96-11 PDF- @techreport{MERL_TR96-11,
 - author = {Charles Rich, Candace L. Sidner},
 - title = {Adding a Collaborative Agent to Graphical User Interfaces},
 - institution = {MERL - Mitsubishi Electric Research Laboratories},
 - address = {Cambridge, MA 02139},
 - number = {TR96-11},
 - month = may,
 - year = 1996,
 - url = {https://www.merl.com/publications/TR96-11/}
 - }
 
  -  Anderson, D.B., Barrus, J.W., Howard, J.H., Rich, C., Shen, C., Waters, R.C., "Building Multi-User Interactive Multimedia Environments at MERL", IEEE Multimedia, Vol. 2, No. 4, pp. 77-82, Winter 1995.
BibTeX   TR95-17 PDF- @article{Anderson1995nov,
 - author = {Anderson, D.B. and Barrus, J.W. and Howard, J.H. and Rich, C. and Shen, C. and Waters, R.C.},
 - title = {{Building Multi-User Interactive Multimedia Environments at MERL}},
 - journal = {IEEE Multimedia},
 - year = 1995,
 - volume = 2,
 - number = 4,
 - pages = {77--82},
 - month = nov,
 - url = {https://www.merl.com/publications/TR95-17}
 - }